Privacy Policy
Last updated: February 2026
1. Who We Are
ScrapCarsPro ("we", "our", "us") operates the website scrapcarspro.co.uk. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
When you use our quote form or contact us, we may collect:
- Your name, email address, and phone number
- Your postcode
- Vehicle registration number
- Vehicle details (make, model, year, colour, fuel type, mileage, condition)
- Technical data such as your IP address, browser type, and device information
- Usage data including pages visited and interactions with our website
3. How We Use Your Information
We use your personal data to:
- Provide you with a quote for your vehicle
- Arrange collection of your vehicle
- Process payments
- Contact you regarding your enquiry
- Improve our services and website experience
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on your consent (when you submit a quote request), for the performance of a contract (when we collect your vehicle), and for our legitimate business interests (improving our services). We may also process data to comply with legal obligations.
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Our vehicle collection partners to arrange pickup
- Payment processors to facilitate transactions
- Analytics providers (such as Google Analytics) to understand website usage
- Legal authorities when required by law
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically for a period of 6 years to comply with legal and regulatory requirements. After this period, your data will be securely deleted.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@scrapcarspro.co.uk.
8. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. We use Google Analytics to understand how visitors interact with our website. You can control cookies through your browser settings. Essential cookies are required for the website to function and cannot be disabled.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using SSL/TLS technology.
10. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: info@scrapcarspro.co.uk
- Phone: 0800 999 1302
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.